Stop answering the same questions. Let your documents do it.
ForstrAI is a chatbot that answers from your own material. Your handbook, your proposals, your spec sheets, your website. It lives in Telegram, where your team and your customers already are, so nobody has to learn a new tool to ask a question.
It answers from what you gave it, and nothing else. When your material does not cover a question, it says so, rather than inventing something that sounds right.
Every business has a short list of questions that get asked over and over. What is included. What does it cost. How long does it take. What happens if something breaks. The answers already exist, written down carefully, in a proposal or a handbook or a page on your site. They are just never where the question gets asked, so somebody answers from memory instead, and the answer drifts.
Give it your material
Upload the documents you already have, or point it at your website and it reads the pages for you.
We set the voice
Each client gets its own persona, so answers come back sounding like your business rather than like a generic assistant.
It joins your chat
Bound to the Telegram group or conversation where those questions already get asked. Nothing new to install.
People ask
Answers come back drawn from your own material, with a clean "not covered" when it genuinely is not in there.
Ask a general assistant about your warranty terms and it will produce a confident, fluent, entirely invented answer, because it has no idea what your terms are and nothing telling it to stop. Here is the same question, asked twice.
"Our standard warranty is 12 months from the date of purchase, covering manufacturing defects under normal use."
Fluent. Confident. Made up.Answers from your actual warranty document, in your wording. If warranty terms were never part of the material it was given, it says the material does not cover that and points the person to a human.
Grounded, or honest about not knowing.It greets first
Someone new in the chat gets a short introduction saying what it can help with, rather than silence and a guess at how to start.
It catches the booking
When a question turns into "can we talk" or "send me a quote", it takes the details instead of letting the thread go cold.
It reads your site
Point it at a domain and it ingests the pages, staying on that domain and within a page limit you set, so it never wanders off.
It stays in scope
Questions outside your material get a clean refusal. A chatbot that guesses once is a chatbot nobody trusts twice.
- You answer the same questions repeatedly, and the real answers exist in writing
- Your team, your customers or both already use Telegram every day
- You would rather a bot say "I do not know" than produce a confident wrong answer
- You want to change what it says by changing a document, not by retraining anything
- You want the material to stay yours